Access and enquiries

Early access

Platform access, support, investor materials and collaboration.

What are you interested in?

Choose a topic and describe what you need.

Open workspace

Prepare an email to [email protected], review it, then send it from your email app.

Do not include passwords, payment details or access credentials for trading accounts.

Access and help

Account access and contacting the team

How do I sign in or recover my password?

Sign in on the sign-in page. Forgot your password? Use Reset password — the link will come by email. If it doesn’t arrive, choose Account recovery in the form above.

How do I contact support or report an issue?

Email [email protected]. Describe your question; if something went wrong, include the page and what happened. Do not send passwords or payment details.

Contact support ↗

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