Scope
This policy describes data processing when you use Falcera’s website, account workspace, support and Telegram bot. We use data to provide access, save your work, handle requests and protect the service.
Your account and saved work
Your email and account information are used for sign-in and account recovery. Passwords are stored as protected hashes. Notes, scenarios, journal entries, settings and other saved account materials are linked to your account and stored on the server. Drafts and personal records are available to you; submitting an article sends it to the editorial team, and published articles may be read by other users.
Browser storage
Notes and bookmarks in the public workspace are stored in your browser separately from account data. These notes do not automatically sync between devices. Access to your browser profile may give access to saved work; clearing browser data may delete it. Use the backup download feature. Necessary cookies and session data support sign-in.
Requests, Telegram and payments
Access is provided by application through the Telegram bot, and payment is made through the Telegram bot. When you contact the bot, it receives Telegram profile information, your user identifier and messages you send. Order information, payment status and the access period are used to provide paid access. Telegram also processes data under its own policy. Do not send passwords, full card details or other people’s personal data in messages.
Support and email
A support request uses the contact details and message you provide. The public-site form prepares an email: it is sent to Falcera when you send it from your email app. Requests submitted in the account workspace are stored on the server. An email provider delivers service messages, including account recovery messages. Include only the information needed to resolve your request.
Technical data and providers
Opening the site and using the account workspace involves connection data such as your IP address, browser information, request time and requested address. These data support page delivery, sessions and protection against abuse. The website uses Cloudflare; service email is delivered through Resend. Providers may process data in different countries. Links to their policies appear below.
Optional features
External charts are loaded from TradingView. Opening a chart makes the browser contact that service. Pilot visit measurement is optional and is enabled in the Feedback section; it records section visits only after opt-in. Feedback is saved in your account.
Retention and your requests
Data are retained for as long as needed to provide access, preserve your work, handle requests, maintain security and meet applicable obligations. Backups may be retained separately from the active database. You may contact support to request information about your data, correction or deletion. We may need to confirm account ownership to protect your account. You can delete public-workspace notes in your browser; this does not delete account records.
Contact and updates
For questions about personal data, email [email protected]. We will update this policy when processing practices change. The revision date appears at the top of the page.
Cloudflare · Resend · Telegram